When you access and use the website, TECORA is likely to collect certain personal data concerning you, i.e. information which relates to you as a natural person and which allows TECORA to identify you, either directly (such as your surname or first name), or indirectly (such as the IP address of your navigation device).
This personal data may be collected when you browse the Site, use the contact form, subscribe to the newsletter, create a customer account.
Your personal data is then subject to automated processing implemented by TECORA.
TECORA undertakes to process your personal data in a fair and lawful manner, in compliance with the provisions of Law No. 78-17 of January 6, 1978 as amended relating to data processing, files and freedoms and Regulation (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, known as the “General Data Protection Regulation” (or “GDPR “).
The purpose of this personal data policy is to inform you of the conditions under which TECORA processes your personal data, while ensuring their protection.
WHAT PERSONAL DATA ARE COLLECTED?
The person responsible for processing your personal data collected on the Site is TECORA.
You can contact the Data Protection Officer at any time:
By email: customer.service@tecora.com
By mail: 10 Rue de la Prairie, 91140 Villebon-sur-Yvette.
WHAT PERSONAL DATA ARE COLLECTED?
TECORA may need to process your first and last name, title, postal address, email address, telephone number, connection data (dates and times of connections, IP address) if account creation is available and navigation.
WHEN ARE YOUR PERSONAL DATA COLLECTED?
TECORA collects personal data that you provide voluntarily, in particular when:
– You fill out a contact request form;
– Newsletter subscription form
The fields marked with an asterisk (*) on the forms for collecting your personal data on the Site are mandatory. TECORA draws your attention to the fact that if you do not provide this data, you will not be able to benefit from the services offered on the Site.
When you provide personal data on the Site concerning persons other than yourself, you guarantee that you have received the necessary authorizations and consents from the persons concerned by this personal data.
Other information of a technical nature concerning the consultation of the Site or its functionalities, in particular the IP address of your navigation terminal, is collected automatically as a result of your actions on the Site by means of cookies. Below you will find information about cookies.
ON WHAT LEGAL BASES AND FOR WHAT PURPOSES ARE YOUR PERSONAL DATA PROCESSED?
On each of the following legal bases, TECORA processes your personal data for the corresponding purposes:
For the purposes of executing a contract with TECORA or pre-contractual measures taken at your request, your personal data is processed for the purposes of:
– Manage customer relations: management of the customer account, customer relations, complaints and other requests.
– Manage your requests to exercise your rights over your personal data
On the basis of TECORA’s legitimate interest in improving the quality of the Site, your personal data is processed for the purposes of:
– Carry out statistics, analysis, prospecting and customer selection and segmentation operations in order to improve customer knowledge;
– Set up contests and advertising games.
On the basis of the consent you have given to TECORA in this sense, your personal data is processed for the purposes of:
– Send you the newsletter as well as commercial offers;
– Personalize the Site according to your affinities and measure its attendance.
TO WHOM ARE YOUR PERSONAL DATA TRANSMITTED?
The recipient of your personal data is TECORA.
TECORA is also required to transmit your personal data to subcontractors who process them on its behalf and according to its instructions. These subcontractor recipients are in particular:
– TECORA’s external technical service providers who are involved in the development, distribution, operation and maintenance of the Site, in particular the developer and the host;
– TECORA’s external service providers involved in improving
